Frequently Asked Questions

At Seymour’s Swim School, we take pride in our diverse team of instructors, catering to the unique needs of every swimmer. Our instructors range from seasoned veterans with years of experience to young and engaging educators. Each member of our team holds a certified AUSTSWIM instructor qualification, a nationally recognised licence. This ensures that your child is guided by skilled professionals who prioritise safety, expertise, and a positive learning environment. We believe in offering a well-rounded team to suit the individual needs and preferences of our swimmers, creating a dynamic and enriching experience in every lesson.

At Seymour’s Swim School, we do offer private lessons for those seeking one-on-one instruction. However, please note that private lesson availability is typically scheduled towards the beginning or end of an instructor’s shift. If you’re interested in private lessons or have specific scheduling preferences, we encourage you to contact us for inquiries. Our team will be happy to discuss availability, tailor a schedule to your needs, and provide more information about our private lesson options.

At Seymour’s Swim School, we welcome and encourage parental observation during lessons. We have a dedicated row of seats positioned at the shallow end of the pool, providing parents with a comfortable vantage point to watch the lesson unfold. Feel free to take a seat, observe, and share in the excitement of your child’s progress. We believe in creating an inclusive and transparent environment, and your presence is always valued at Seymour’s Swim School.

At Seymour’s Swim School, we understand and value the unique needs of every swimmer, including those with special needs or concerns. We have instructors who specialise in working with individuals with diverse requirements. To ensure the best match for your child, we encourage you to contact us. Our team will be delighted to discuss your specific needs, recommend the right instructor, and find a suitable time that accommodates your schedule. We are committed to creating a supportive and inclusive environment for all swimmers at Seymour’s Swim School.

For each lesson at Seymour’s Swim School, we ask students to bring a pair of goggles, a water bottle, and bathers, preferably speedos. It’s important to note that we do not use any aids or floaties in our lessons. We believe in providing a focused and hands-on learning experience to help your child develop strong, independent swimming skills. Feel free to reach out if you have any specific questions about what to bring, and we look forward to having your child join us for an engaging and skill-building swim lesson.

At Seymour’s Swim School, we understand that life can be unpredictable. We have a make-up policy in place to accommodate missed lessons. If you provide us with at least 2 hours’ notice of your child’s absence, we will credit a make-up lesson. These make-up lessons can be organised at any other time, offering flexibility for your schedule. It’s important to note that make-up lessons do have an expiration date — they should be utilised before the end of the term. This policy ensures that our swimmers have the opportunity to make up missed sessions while maintaining the efficiency and consistency of our lesson schedule. Feel free to reach out if you have any questions or need to arrange a make-up lesson for your child.

At Seymour’s Swim School, we appreciate your commitment to our lessons. If, for any reason, you do not plan on returning to our lessons, we kindly request a 1 week notice. This allows us to manage our schedules effectively and make necessary adjustments. We value your understanding and cooperation with our cancellation policy. Should you have any questions or need further assistance, please feel free to contact us.

You can enrol at any time, and you will only be charged for the remainder of the term. We believe in providing flexibility for our families, making it convenient for you to start your swim journey whenever it suits you. If you have any questions about enrolment or would like more information about our programs, feel free to reach out.

At Seymour’s Swim School, we maintain a small class size of 4 students per instructor. This intentional approach ensures that each student receives optimum attention and personalised guidance from our experienced instructors. We believe in creating an environment where every swimmer can thrive, progress, and build confidence in the water.

Each lesson is half an hour long and is scheduled once a week. However, we also offer the flexibility for parents to enrol their child in multiple sessions per week if they desire.